Crowne Plaza Shenandoah - The Woodlands

From the moment I walked into the Crowne Plaza, I knew I was in for a great experience. The atmosphere was welcoming, the hotel was impeccably clean, and every member of the staff I encountered was friendly and professional. But what truly set my stay apart was the incredible service at the bar. The bar staff at the Crowne Plaza were nothing short of phenomenal. Friendly, attentive, and knowledgeable, they made each evening at the bar feel like a VIP experience. They remembered our names, offered great drink recommendations, and kept the mood upbeat and enjoyable. Whether it was a perfectly crafted cocktail or just a friendly conversation after a long day, they truly went above and beyond. The rooms were spacious and comfortable, the amenities were top-notch, and the location was perfect for everything I needed. But the warmth and energy of the bar staff really made my stay unforgettable. I’ll definitely be returning and recommending the Crowne Plaza to friends and colleagues. Five stars all the way!

staff at hotel were average but staff at Johnny's, in-house restaurant, were amazing. best hospo staff and service i have experienced in a long time. grumpy behind the hotel desk. amazing in the restaurant. Miss Avis, Brenda, Melanie and the rest of the Johnny's team will bring me back, nothing else.

The front desk lady was so sweet and helped us so much. The hurricane was a little stressful and she went out of her way to go get us coffee, cream, and sugar out of the back to accommodate us being stuck in the lobby due to electric outage. She went above and beyond and we appreciated her.

Great facility for our high school reunion. Rooms are spacious and very comfortable. Food for reunion and breakfast buffet were highest quality, fresh, and flavorful.

I want to think the hotel for letting check-in very early in the morning after I had outpatient surgery. They didn’t make me wait until afternoon. I was exhausted and have been up since 4:30 in the morning at 9:30. They’ll let me check in for that eternally grateful.